FAQ

Q- Do I just place an order and pay?

A- Although the option is available, please first contact Decor Essentials before placing any online orders to make sure we have the stock available and allow us to give you a discount should it be applicable. The last thing we would want to do is take your money and not have the stock due to rush orders and manufacturing.

Q- Are delivery costs included?

A- Unfortunately delivery costs are not included, Durban Free delivery t&c. Other areas please request a Quote.

Q- Am I allowed to collect?

A- Yes, you are most welcome to collect or even send your own courier after payment has been completed.

Q- Can I pay at Decor Essentials Wholesalers?

A- We do not accept cash at our premises, but we do have card facilities if you wish to pay by card however we do suggest eft prior to collection also eft has to clear our account.

Q- When will my goods be delivered?

A- Due to the high rate of fraud, all goods will only be released for delivery/ collection when funds clear in our account and in accordance with specified lead times. Please check our Terms and Conditions.

Q- Are goods readily available?

A- Most item are readily available, but naturally we might not have stock of everything at all times. Custom made goods are made to order and lead times apply.

Q- Who else buys from Decor Essentials?

A- We supply a host of customers from wholesalers, to retailers and the general public.

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